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Privacy Policy

Last Updated: May 7, 2025

At Heroikk, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our content protection service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1 Information We Collect

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Billing address
  • Payment information
  • Usage data

Content Information

To provide our content protection services, we collect information about the digital content you wish to protect, including:

  • URLs and locations of your content
  • Digital fingerprints or identifiers of your content
  • Metadata associated with your content
  • Instances of unauthorized distribution we discover

2 How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our content protection services
  • Monitor and remove unauthorized instances of your content
  • Process and complete transactions, and send related information including confirmation and invoices
  • Send administrative information, including updates regarding changes to our terms, conditions, and policies
  • Respond to customer service requests and support needs
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
  • Improve our service offerings based on the information and feedback we receive from you

3 Disclosure of Your Information

We may disclose your personal information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Content Protection Activities: To facilitate takedown requests, we may need to share information with platforms, hosting providers, and other services where your content is being used without authorization.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

4 Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5 Cookies and Other Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our platform to help customize and improve your experience. When you access our platform, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of our platform.

6 Data Retention

We will keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, enforce our policies, and protect our legal interests.

When we no longer require your personal information, we will securely dispose of it according to our data retention policy. If you request that your account be deleted, we will delete your information as soon as practicable, although we may need to retain certain information to fulfill legal obligations or for documentation purposes.

7 Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal data
  • The right to request deletion of your personal data
  • The right to restrict or object to processing of your personal data
  • The right to data portability
  • The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below. Please note that these rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

8 International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

9 Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10 Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@heroikk.info

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